IT Service Management Maturity Tools

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IT Service Management Maturity Tools

IT Change Management Maturity Self-Assessment
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* Is there a documented process to submit a request for Change?

Yes

No

Other:

* Is there an assigned Change Management process owner?

Yes

No

* Are all submitted requests for Change recorded and archived?

Yes

No

Other:

* Has the best practice of "Pre-Approved" Changes been implemented?

Yes

No

Other:


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