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$4B Food Processing Company |
Business Value Alignment Assessment |
• Developed a detailed evaluation of the business processes associated with the firm's IT infrastructure
• Using the ITIL framework, developed a roadmap for improvements focused on IT service support and delivery disciplines
• Focused the assessment on the firm's current IT processes, and how well existing tools were supporting its operations
• Described how ITIL best practices and processes would integrate with the desired environment
• Recommended new process models, organizational alignments, roles and responsibilities, tools, and additional improvement solutions |
Delivered an IT Roadmap with detailed and prioritized next-steps, along with dollar-justified improvement solutions |
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$43B Financial Services Company |
Process Design and Modeling |
• Designed and implemented ITIL (and other) framework best practices for IT project management and operational processes
• Rapidly delivered several structured processes and procedures for the firm's end-to-end data center, as well as infrastructure build-out, operations, and maintenance workflows
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In the first year alone, generated savings of $549,876 |
