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KEDARit offers a range of IT Service Management (ITSM) courses and workshops designed to meet the varying needs of business and technology leaders responsible for IT, IT Managers, and technology professionals.
The following courses and workshops are offered through advertised open enrollment or for personalized customer on-site delivery.
Call (972) 317-3577 or email us ContactUs@KEDARit.com for group rate on-site information to host six or more for the same organization.
ITIL VERSION 2 FOUNDATION COURSE
Duration: 3 days Price: $1495 per person
ITIL® Version 2 Foundation is a course designed to prepare students for achieving the ITSM Foundation Certification. It is delivered over three days and culminates in taking the certification exam. The ITIL® Version 2 Foundation certification exam is given at the end of the 3rd day of the course, and the price of the certification exam is included in the course price.The course provides a detailed review of the three ITIL books:
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Best Practice for Service Support,
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Best Practice for Service Delivery, and
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Best Practice for Security Management.
These books introduce 11 process areas and one function (Service Desk).
Enroll Now | Request a Date | Course Brochure
ITIL VERSION 3 FOUNDATION COURSE
Duration: 3 days Price: $1495 per person
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Location |
May |
July |
Sept |
Oct |
Dec |
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Dallas, TX |
27 - 29 |
14 - 16 |
15 - 17 |
6 - 8 |
1 - 3 |
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Washington, DC |
19 - 21 |
21 - 23 |
22 - 24 |
20 - 22 |
8 - 10 |
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San Diego, CA |
--- |
28 - 30 |
--- |
27 - 29 |
15 - 17 | .
Enroll Now | Request a Date | Course Brochure
ITIL VERSION 2 PROCESS WALKTHROUGH WORKSHOP
Duration: 2 days Price: $8500 per group
This on-site two-day ITIL Version 2 Process Walkthrough workshop provides a complete overview of the eleven processes and one function found in the ITIL Service Support, Service Delivery, and IT Security Management text books. Students will be able to accurately describe ITSM, its impact on IT, and demonstrate knowledge of ITSM best practices that they can use immediately.
Enroll Now | Request a Date | Workshop Brochure
IT SERVICE MANAGER COURSE
Duration: 13 days Price: $7500 per person
Location: Dallas, TX
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Service Support Course |
Service Delivery Course |
Exam Review Session |
Certification Exams |
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July 20th - 24th, 2009 |
Aug. 24th - 28th, 2009 |
Sept. 25th, 2009 |
Sept. 28th - 29th, 2009 |
Enroll Now | Request a Date | Course Brochure
ISO 20000 FOUNDATION COURSE
Duration: 3 days Price: $1695 per person
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Location |
June |
July |
Sept |
Oct |
Dec |
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Dallas, TX |
--- |
14 - 16 |
--- |
6 - 8 |
--- |
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Washington, DC |
9 - 11 |
--- |
22 - 24 |
--- |
8 - 10 |
Enroll Now | Request a Date | Course Brochure
 ITIL BUSINESS CONTINUITY MANAGEMENT WORKSHOP
Duration: 3 days Price: $1895 per person
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Location |
June |
July |
Sept |
Oct |
Dec |
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Dallas, TX |
--- |
28 - 30 |
--- |
27 - 29 |
--- |
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Washington, DC |
2 - 4 |
--- |
1 - 3 |
--- |
1 – 3 |
Enroll Now | Request a Date | Workshop Brochure
ITIL CAPACITY MANAGEMENT WORKSHOP
Duration: 2 days Price: $1895 per person
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Location |
June |
July |
Sept |
Oct |
Dec |
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Dallas, TX |
--- |
14 - 16 |
--- |
6 - 8 |
1 - 3 |
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Washington, DC |
9 - 11 |
--- |
22 - 24 |
--- |
8 - 10 |
Enroll Now | Request a Date | Workshop Brochure
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