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KEDARit offers a range of IT Service Management (ITSM) courses designed to meet the varying needs of business and technology leaders responsible for IT, IT Managers, and technology professionals.
The following courses are offered through advertised open enrollment or for personalized customer on-site delivery.
Call (972) 317-3577 or email us ContactUs@KEDARit.com for group rate on-site information to host six or more for the same organization.
On-Site Course Delivery
KEDARit offers personalized on-site training programs customers that would like the instructor to apply lecture materials to their unique business challenges and have leaders focus on solutions and consensus building. Customters desiring to host an on-site course recieve the following benefits.
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Fixed price per class
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You pick the class size
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Schedule the class at your convenience
Contact a KEDARit representative to discuss how an on-site course can meet your needs. Call (972) 317-3577 or email us ContactUs@KEDARit.com.
ITIL EXECUTIVE AWARENESS AND ITSM SIMULATION
Duration: 1 day Fixed Price: $8,500.00
The ITIL Executive Awareness and ITSM Simulation session presents a comprehensive executive level introduction to IT Service Management. Participants discuss what it takes for organizations to achieve business and technology alignment, implement a service strategy, terminology, and processes as described within the ITIL Infrastructure Library (ITIL) framework.
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ITIL VERSION 2 FOUNDATION COURSE
Duration: 3 days Price Per Student: $1,475.00
ITIL® Version 2 Foundation is a course designed to prepare students for achieving the ITSM Foundation Certification. It is delivered over three days and if selected will culminate in taking the certification exam. Selecting to be scheduled to take the ITIL Foundation certification exam on the afternoon of the 3rd day requires an additional $195.00 will be applied to the above student price. The course provides a detailed review of the three ITIL books:
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Best Practice for Service Support,
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Best Practice for Service Delivery, and
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Best Practice for Security Management.
These books introduce 11 process areas and one function (Service Desk).
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ITIL VERSION 3 FOUNDATION COURSE
Duration: 3 days Price Per Student: $1,695.00
ITIL® Version 3 Foundation is a course designed to prepare students for achieving the ITSM Foundation Certification. It is delivered over three days and culminates in taking the certification exam. The ITIL® Version 3 Foundation certification exam is given at the end of the 3rd day of the course, and the price of the certification exam is included in the course price. The course provides a detailed review of the five core ITIL Version 3 books:
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Best Practice for Service Stragety,
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Best Practice for Service Operation,
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Best Practice for Service Design,
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Best Practice for Service Transition, and
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Best Practice for Continula Service Improvement.
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IT SERVICE MANAGEMENT (ITSM) ESSENTIALS COURSE
Duration: 2 days Fixed Price: $9,095.00
IT Service Management (ITSM) Essentials is a course designed to introduce students to ITSM concepts, terminology, and processes described in the ITIL Service Support and Delivery books. The difference between this course and the ITIL Foundations course is that it does not include the ITIL Foundations certification exam nor is any exam prepartion done during the course. Students will be able to accurately describe ITSM, its impact on IT, and demonstrate knowledge of ITSM best practices that they can use immediately.
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ITIL PRACTITIONER COURSES
Duration: 5 days Price Per Student: $2,650.00
The ITIL Practitioner's courses are designed to educate the individual process implementers and front line managers in the practical aspects of day-to-day ITIL process implementation.
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ITSM SERVICE MANAGER COURSE
Duration: 13 days Price Per Student: $7,500.00
ITSM Service Manager is a course designed to prepare students to sit the Service Manager's exam and achieve the IT Service Manager certification commonly known as the ITSM Master exam. It exposes students to each of the process areas in the Service Support and Service Delivery books in complete detail. Students will participate in several sample exams throughout the course to prepare them for the unique nature of the Service Manger testing experience.
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COBIT ESSENTIALS COURSE
Duration: 2 day Fixed Price: $8,025.00
The COBIT Essentials course is an intensive two-days delivered at your facilities (on-site) that:
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Provides detailed descriptions of Controls Objectives for as defined by the IT Governance Institute.
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Describes the risks and benefits associated with information and related systems.
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Helps prepare students to begin development of policies and best practices for the control of technology.
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