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$1.7B Healthcare Company |
Development of an IT Strategic Plan |
• Developed a strategic IT plan that assessed the current state of IT services to the business
• Established, with C-level executives, the desired state of IT services
• Developed the strategic IT plan to improve IT services, including capital project prioritization, recommended funding, staffing, organizational structure, and process changes |
Improved IT Service to the business, and increased IT bandwidth to accommodate the business's growth |
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$7B Telecom Company |
Development of a Strategic Plan for Managing IT Change |
• Designed, documented, and implemented the disciplines needed to manage a change in the way IT services and operations would be provided
• Focused on documenting and putting in place processes, organizational roles, and responsibilities that would support the implementation of new technologies, systems and applications |
Reduced cost of providing IT services by 19% |