1 May 2007
Date: Thursday, May 17, 2007
Where: La Cima Club, Lakeside Room, 5215 North O’Connor Blvd., Irving TX 75039
Time: 12pm to 3pm, lunch served from noon until 12:45pm
Resources Global Professionals Quarterly Educational Briefing
Topic: Demystifying the Information Technology Infrastructure Library (ITIL®) Framework
This presentation will help non-IT professionals understand what ITIL is, why it has been adopted by over 40% of US corporations, and why early adopters are reporting up to a 48% reduction in IT total cost of ownership and improved delivery of IT service to the business.
Charles @ 13:06