One of the new initiatives going into 2007 as changes are being made at KEDARit is our newly released ITIL Service Support Reference Card. This handy quick reference tri-fold card highlights ITIL Service Support process areas in a manner that managers and process owners responsible for implementing IT service management improvement will find useful. Here is the front of the tri-fold refercence card.

If you would like a complimentary ITIL® Service Support Reference Card mailed to you send us email email at Support-One@KEDARit.com.

Charles @ 09:01