Our Cost Optimization Service Solution enables IT organizations to quickly adopt a Service Management view of IT and achieve greater alignment with LOB organizations and their demand for IT services. COp-S™ simplifies the complexity for IT organizations to develop a comprehensive “supply-chain” view of people, process and technology, and the services they provide.
Whether adopting the ITIL framework or not, the COp-S™ Solution for many customers reduced their annual IT spend by up to 8%.
COp-S™ Solution
More than ever today’s CIO is challenged to:
“Scale the cost of IT to meet the changing demand for IT services”
Whether you are considering implementing a true chargeback model or simply want a better understanding of how IT costs are or should be allocated to the lines of business, the Cost Optimization Service Solution is designed to meet these challenges head-on!
You will be able to understand the cost of IT services, down to the most granular service work unit level, and use that knowledge to proactively answer questions, such as:
What are the major IT cost drivers?
What is driving up the cost of IT, and what can we do about it?
Can Cloud, Virtualization and other computing alternatives really reduce cost, and by how much?
Take this ITIL Adoption Poll [18 questions] and review your responses incorporated with other major companies.
ITIL Service Support Reference Card: This executive reference card provides detailed descriptions of the ITIL Version 2 Service Support framework areas, in terms of:
